Privacy Policy

At Brocus Home Security ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, postal address, and zip code
• Property Information: Property type, security needs, and service preferences
• Communication Data: Records of your communications with us
• Technical Data: IP address, browser type, device information, and usage data

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our security services
• Process your quote requests and service inquiries
• Communicate with you about our products and services
• Send you marketing communications (with your consent)
• Improve our website and customer experience
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in providing our services
• Business Partners: Companies we partner with to deliver security solutions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Object to certain processing of your information

7. TCPA Consent

By providing your phone number, you consent to receive calls, texts, and prerecorded messages from Brocus Home Security and its partners at the number provided, including through automated technology, even if your number is on a Do Not Call list. Consent is not required to purchase. Message and data rates may apply.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: (855) 510-6209
• Email: privacy@brocushomesecurity.com