Electronic Consent Agreement
This Electronic Consent Agreement ("Agreement") applies to all communications, disclosures, and documents that Brocus Home Security ("Company," "we," "us," or "our") provides to you electronically in connection with our products and services. By submitting your information through our website, contacting us, or agreeing to receive communications electronically, you consent to this Agreement.
1. Scope of Consent
By providing your consent, you agree that we may provide you with the following electronically:
- Service agreements and contracts
- Quotes and proposals
- Installation confirmations and service updates
- Invoices, receipts, and billing-related documents
- Policy disclosures, including updates to our Terms and Privacy Policy
- Customer support communications
- Marketing and promotional communications (where permitted by law)
These communications may be delivered via email, SMS, or other electronic methods.
2. How We Deliver Electronic Communications
We may deliver documents and communications to you through:
- Email (primary method)
- Links to documents hosted on our website
- SMS/text messages (where applicable)
- Electronic signature platforms (if used during agreement execution)
3. No Direct Online Purchase
Brocus Home Security does not currently offer direct online purchases through its website. All service agreements are finalized after consultation via phone, email, or other communication channels. Electronic documents may be provided before, during, or after this process.
4. Hardware and Software Requirements
To access and retain electronic communications, you must have:
- A device with internet access (computer, smartphone, or tablet)
- A modern web browser (Chrome, Safari, Edge, etc.)
- A valid email address
- Ability to open PDF files
- Sufficient storage or printing capability
We are not responsible if you are unable to access communications due to system limitations on your end.
5. Withdrawal of Consent
You may withdraw your consent to receive electronic communications at any time.
To withdraw consent, contact us at:
Email: support@brocussecurity.com
Phone: (855) 510-6209
Upon withdrawal:
- We may switch to paper-based communication
- Certain services may be delayed or unavailable
6. Requesting Paper Copies
You may request a paper copy of any electronic document we provide. To request a copy, contact us using the details below. We may charge a reasonable fee for printing and mailing.
7. Updating Your Contact Information
It is your responsibility to keep your contact information current. You can update your information by contacting us via email or phone.
8. Consent to Electronic Signatures
You agree that:
- Your electronic consent has the same legal effect as a handwritten signature
- You are authorized to provide consent
- You intend to be bound by any agreements executed electronically
9. Federal Law Compliance
This Agreement is provided in compliance with the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN Act).
10. Retention of Records
We recommend that you retain copies of all electronic communications for your records by downloading or printing them.
11. Contact Information
If you have any questions regarding this Agreement, you may contact us:
Brocus Home Security
15100 Liberty Grove Dr
Burtonsville, MD 20866, USA
Email: support@brocussecurity.com
Phone: (855) 510-6209
12. Consent
By submitting your information through our website or engaging with our services, you:
- Confirm that you can access electronic communications
- Agree to receive documents electronically
- Consent to the use of electronic signatures
If you do not agree, please do not use our website or services.